Smart Tutor This is a quick and easy way of consulting Tool regarding SAMSUNG Smart mobile and Tablet series. A tech expert can control your device remotely in order to fix technical issue and optimize your devices performance. Also you can learn and listen to new features by sharing your mobile screen. To connect a tech expert, firstly make a phone call to contact center.
Installation & Usage 1. Download the application from the Market, install and tap it to launch. 2. Make a phone call to the samsung contact center 3. Enter the 6 digits connection code given by a tech expert. 4. Once connected, a tech expert will check your mobile 5. If you want to terminate this application, press "Disconnect" button. ※ Connection in 3G Network will be chargeable according to your network data fee agreement with your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support.